Shipping & Payment Information
Welcome to Hermes Home Gallery’s Shipping & Payment Information page. We aim to provide you with a seamless shopping experience, from browsing our luxurious collections to receiving your exquisite decor items.
Shipping Information
Domestic Shipping:
- Standard Shipping: Delivery within 3-5 business days. Free for orders over €100.
- Express Shipping: Delivery within 1-2 business days. Additional charges apply.
International Shipping:
- Standard International Shipping: Delivery within 7-14 business days. Shipping costs vary by destination.
- **Express International Shipping: Delivery within 3-7 business days. Additional charges apply.
Shipping Policy:
- We process orders Monday through Friday, excluding holidays. Orders placed after 12 PM will be processed the next business day.
- You will receive a shipping confirmation email with tracking information once your order has been dispatched.
- Please ensure your shipping address is correct. Hermes Home Gallery is not responsible for delays or lost packages due to incorrect addresses.
Payment Information
We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
- PayPal: Secure online payments via PayPal.
- Bank Transfers: Available upon request. Please contact our customer service for details.
- Gift Cards: Hermes Home Gallery gift cards can be redeemed online during checkout.
Payment Security:
- We use advanced encryption technology to ensure your payment information is secure.
- All transactions are processed through secure payment gateways, and we do not store your payment details.
Taxes and Duties
- Domestic Orders: Sales tax is applied to orders shipped within the European Union as required by law.
- International Orders: Import duties and taxes may be levied by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.
Returns & Exchanges:
- We want you to be completely satisfied with your purchase. If for any reason you are not, please refer to our Returns & Exchanges page for detailed information on how to proceed.
For any further questions or assistance with your order, please contact our customer service team at HattieHomeGallery@gmail.com
Thank you for choosing Hermes Home Gallery. We are dedicated to providing you with an unparalleled shopping experience.
Hermes Home Gallery – Where Luxury Lives.